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Would you trust emotional advice from AI?

06th - 13th February 2026

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10959

5-11 votes

41078

11-16+ votes

52037

Total votes

In a recent study, 81% of 11-16-year olds said they use AI chatbots, with almost one third of those who do saying they feel like the bot they use is one of their friends. Interestingly, a recent VotesforSchools vote, where close to 48,000 students took part, presented a different outcome; the same age group (11-16) recognised the dangers of parasocial relationships and didn’t believe they were the ‘new normal’. For Safer Internet Day, we wanted to delve deeper into the relationships young people are developing with chatbots, and so asked them to consider the extent to which they are willing to rely on AI for advice and the potential impact this could have on their wellbeing.

Secondary, 16+ & College voters were asked: “Would you trust emotional advice from AI?”, while Primary 7-11 voters discussed: “Would you trust advice from AI chatbots?” and Primary 5-7 voters considered, “Should people use AI chatbots for advice?”

52,037 young people in the UK have taken part in this vote.

Under-16s Phones Child

Age 5-11 voter

I worry that because AI chatbots are made to sound like humans, we will lose human connections and it will replace relationships we have with each other.

Under-16s Phone Teenager

Age 11-16 voter

I find it more approachable than a human, because I know I won't be judged.

Under-16s Phones Student

Age 16+ voter

AI often fails to get basic facts right, so trusting it with your mental wellbeing is risky as it will give misinformation.

  • Secondary, College and 16+ voters were considering the question, "Would you trust emotional advice from AI?"
  • 90% voted 'No'
  • Broken down by school type, 90% of Secondary students voted 'No', compared with 87% of College and 16+ students

  • 5-7-year olds were discussing the question, "Should people use AI chatbots for advice?" and 59% said 'No'
  • 7-11-year olds were asked, "Would you trust advice from AI chatbots?" and 79% voted 'No'

  • A common argument was that AI can't replace human interaction, however some thought that it could be beneficial to use a combination of the two for advice
  • Warnings about misinformation were frequent, and most young people showed an awareness of the dangers of treating AI like a friend or confidant
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